Privacy Policy

Last updated: January 2026

1. Introduction

BanglaCrazeUK Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase tickets for our events.

2. Information We Collect

We may collect the following information:

  • Personal identification information (name, email address, phone number)
  • Payment information (processed securely through third-party payment providers)
  • Event preferences and booking history
  • Device and browser information when you visit our website
  • Communication preferences

3. How We Use Your Information

We use the information we collect to:

  • Process ticket purchases and send confirmation emails
  • Send important event updates and changes
  • Provide customer support
  • Send promotional communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential. We may also share information when required by law.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment transactions are processed through secure, encrypted connections via trusted payment providers.

6. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: